May 15, 2006

A serious makeover

Om Malik sums up some of the issues surrounding Web 2.0 and the enterprise well in a piece called The Myth, Reality & Future of Web 2.0The Web 2.0 apps leverage cheap hardware, open standards and availability of plentiful bandwidth....

November 6, 2005

Co-creating the Knowledge Worker Handbook

Off tomorrow to Amsterdam to the KCC Europe. I'm running one of the Fringe workshops with John Curran on effective knowledge work. The roots of the idea are to do with how you might train teams so that managers can...

November 4, 2005

Robotic knowledge

Love this, from Jeremy Aarons [via Jack]"Ponder this question: Are robots knowledge workers or not?"I'd say yes. They do knowledge work, albeit at a slightly process-oriented level....

November 3, 2005

Drucker and Specialists

Stumbled across a talk Peter Drucker gave to the Harvard John F Kennedy School of Government (the 1994 Edwin L. Godkin Lecture to be precise). He talks about the various shifts coming for society, but two caught my eye. First,...

October 27, 2005

You say profession, I say passion

Missed this while on my travels. Anjo, Lilia and Stephanie have been doing some interesting things analysing blog communities through terminology rather than links. [Anjo writes it up here, here and here.] One of the upshots of it all is...

September 1, 2005

How to make social software useful

Great stuff from Tom Coates: "We believe that for a piece of Social Software to be useful: Every individual should derive value from their contributions Every contribution should provide value to their peers as well The site or organisation that...

August 30, 2005

Anjo, ontologies and weblogs

Anjo is cooking up a feast over at his blog :) He's looking at ways of deriving ontologies from weblogs, with some fascinating results so far. Another add-on might be looking at how to kickstart ontologies from and similar...

Personal tagging

"Oh, Lazyweb, I am curious to know: Has anyone come up with a tagging tool for personal use?" - asks JackAnd he gets the "use a Mac" response, which is fine, but kind of a costly solution. Anyway, there's a...

August 22, 2005

The Pragmatic Web - Part Deux

Last October, I wrote a short plea for the Pragmatic Web and ended it with a slightly sulky "I want never gets". I thought it was a little far fetched, given how much (and how unproven) there is yet to...

June 2, 2005

Ontologies are overfeared

Clay's recent polemic misses a key point I think. Yes, classification is political. Yes, classification is imperfect in a changing world. Yes, we need to be wary of all that. But what are "tags", "folksonomies", "ontologies", and "tag clouds" when...

Patterns in production and distribution

I like this. A lot. Though it makes me wish I could read Norwegian. Jon Hoem over at Diablog :: has come up with a nifty chart which, if I understand it, breaks down relationship types (ish) as a result...

June 1, 2005

Knowledge Retention and the Importance of Forgetting

Three things happened in conjunction this morning that made me wonder whether memory and experience have some underestimated drawbacks. In order, I saw Jack's post about Knowledge RetentionMy server stopped working because it was full, andI read a paper by...

May 9, 2005

The Economics of Open Source

On why if Open Source content and, say, Factiva compete for bandwidth, open source should win.

April 25, 2005

3 hurdles to community formation

Following on from last post about trying to work some of the benefits of internet CoPs into intranet CoPs, there's some interesting reading over at Shawn Callahan's Anecdote blog. Shawn did some work on this while at IBM (as far...

Invisible Helpers

Andy Boyd makes a great point on anonymity and giving in commercial and non-commercial CoPs. While looking around the Lego Robot Kit CoP, he said he was "amazed at how much effort some people go to to help others (some...

April 22, 2005

Diversity and Problem Solving

On our naturally under-performing in groups

February 21, 2005

HP and the Dignity of the Individual

This from John Maloney (an ex-HP man)"In the sixty years before 'CarlyCo,' HP led incredible growth through highly distributed, individualized models. The dignity of the individual was paramount. This single solitary value pioneered legendary worldwide practices as flex time, open-door,...

London KM Cluster - April 2005

Via the KM Cluster, there's going to be a London Symposium on "Enterprise Value Metrics and Measurement: Advancing Intellectual Capital Leadership". Time and Date: Friday, April 29, 2005 8:00am - 5:00pm More details here, though not yet seemingly. Still, if...

February 17, 2005

Handicraft and the personal touch

... probably just snotty rantings.

HR and Genes

As serendipity would have it, there's a discussion over at AOK being hosted by Dave Ulrich. In it Dave and Jack Ring came up with this:"... the key point ... "Once we know the capabilities required, we can begin to...

February 16, 2005

Conversational Black Holes

... can be caused by tensions between openness and hierarchy.

February 15, 2005


Basic Training: Module #1 in the PKM handbook

February 9, 2005

Networks and the Military

A military must read on operating in a network age

January 13, 2005

Just to set the record straight ...

Just railing against a buzz word

December 16, 2004

Flame Wars vs Fluff Wars

On Clay Shirky's interesting essay and why it might encourage kitsch thinking.

December 8, 2004

12 questions for measuring Engagement

If you can make a definite link between engagement and productivity (which I think you probably can) and a definite link between whatever brand of bloggy goodness you're trying to implement and engagement, then you may well be there in terms of, ahem, ROI.

Semantic Blogging

An HP project combining blogging with the Semantic Web idea

Best Practice and the Excluded Middle

On balancing efficiency and creativity, and how you can be a ballerina without wearing tights.

December 6, 2004

Grid Thinking

On helping non-profits rather than hunting for aliens

November 23, 2004

Academic search

On Google's new offering for nutty professors

RSS in 3 Dimensions

On being able to fly through your feeds, this time without a helmet, and get a bird's eye community view

November 22, 2004

Knowledgenetworker Wiki

On the Knowledgenetworker Wiki

Online Communities Report

A research pointer for online communities

November 12, 2004

Good feedback & thoughts for another workshop

Two quite-possibly-biased individuals have said some nice things about the PKM workshop (They were both involved on one level). Sami Kazi, over at KnowledgeBoard, notes thatI was one of the participants at the interesting PKM workshop. With a turnout of...

November 11, 2004

Personal Knowledge Management Workshop at KMEurope

On a PKM workshop past, some good company and a wiki future

October 22, 2004


On a little strip of an image that tells you about a conversation

October 7, 2004

Introducing .... The Pragmatic Web

On why problems of effective communication need a Pragmatic Web.

Social bookmarks behind the firewall

On a little idea for finding out what people you work with bookmark.

September 23, 2004

Finding Feeds

On how posting is the easiest way to find good feeds, and how that might affect your pitch to your boss.

September 16, 2004

Treating Feeds as Customers

On RSS Aggregation and Customer Relationship Management

September 13, 2004

Knowledge Service Methodology

A proposal for a knowledge service methodology

July 7, 2004

Decision, Sense and Action

On the link between blogging and action

July 2, 2004

Deciding whether to go East or West

On two ways of looking at decisions: consensus and mechanics.

June 6, 2004

Jesuits, Calvinists & Continual Learning

On a method for learning your strengths

May 28, 2004

Dimensions of Communication

On dimension of communication (asynchronous/synchronous etc) and why user experience should be one of them

Coping before e-mail

On coping with overload in the 1960s

May 27, 2004

Abundance and the Wish to be Spoon-Fed

On yearning to be spoonfed, despite the little grey cells still working.

May 24, 2004

Soothing Those Pain Points

On work in progress trying to work out where information "pain-points" are, and how to soothe them.

May 21, 2004

Cost-Benefit of Attention

On the two sides of maximising the value of "knowledge systems".

April 8, 2004

My Mom works over there

On citation analysis and steering to the frontiers of science

April 6, 2004

A Taxonomy of Links

A few days ago I was getting my knickers in a twist about link taxonomies. I was thinking they needed to be made more intelligent. Does anyone else ever get that feeling that you're using a teaspoon to dig a...

Getting all the right signals

The theory of signal detectability (TSD) has a broad application to tasks where people must distinguish between signal and noise. William Jones has written a long, but fascinating article on how we might use TSD to help stop keeping information...

March 19, 2004

When Overload is Good

On screenfuls of irrelevant information being desirable.

March 3, 2004

Knowledge Territories

On why saying what you know is like a dog pissing against a lamp-post

February 24, 2004

When Scarcity is a Useful Resource

On how creativity might be hindered by too much information

February 20, 2004

Houston, we have a problem. Or a difficulty.

Bad news I think... If two groups of people construct thesauri in a particular subject area, the overlap of index terms will only be 60%. Two indexers using the same thesaurus on the same document use common index terms in...

February 16, 2004

War, Peace & Knowledge

On the four types of knowledge behaviour

February 11, 2004

Excuse Me, Admiral

On new research has shown that multi-tasking is counterproductive

February 10, 2004

Relevance Theory

On relevance theory and my beginning to understand it.

February 9, 2004

Participatory Journalism

On a new media model for news hounds

Kirsh & Cognitive Overload

On cognitive overload as opposed to information overload, and some related thoughts

Useful PIM Bibliography

A useful list for getting to grips with Personal Information Management

February 2, 2004

Human View of Knowledge

On our temperaments defining our views of knowledge

January 30, 2004


On gossip, communication problems, and the rule of meaningful chit chat.

January 15, 2004

WebFountains need WebGardeners

It's easy to forget how good computers are at the grunt work. IBM, perhaps unsurprisingly, look to have been turning huge resources loose on the web to try to extract meaning from all that information. [Thanks Jeff for the pointer]...